End User License Agreement

This End User License Agreement (“Agreement”) is a contract between you and CS Fulfillment doing business as Music City Outdoors (“Music City Outdoors,” “we,” “us,” or “our”) for use of musiccityoutdoors.com and related pages (the “Site”).

By browsing the Site, adding items to a cart, or requesting an invoice, you agree to this Agreement and our Privacy Policy. If you do not agree, do not use the Site.

1. Who we are

Music City Outdoors is a kayak and outdoor retail shop in Nashville, Tennessee. The Site is our storefront. Inventory, prices, customers, and invoices are kept in our QuickBooks Online company, which is the source of truth for what we sell.

315 Donelson Pike
Nashville, TN 37214
615-414-1385 · 615-500-7878
mcorigging@gmail.com

2. License to use the Site

We grant you a limited, personal, non-exclusive, non-transferable, revocable license to access and use the Site to browse products and place orders for yourself. You may not copy, scrape, resell, reverse engineer, or frame the Site, or use it to build a competing catalog, except as allowed by law. We may suspend or end this license at any time.

The Site, logo, product photos we host, and original copy are owned by us or used with permission of manufacturers and other licensors. Manufacturer names, model names, and product images remain the property of their owners.

3. Eligibility

You must be at least 18 years old (or the age of majority in your state) to place an order. You may browse as a guest. You agree that the information you submit at checkout is accurate and that you are authorized to use the email and phone number you provide.

4. Catalog, prices, and stock

Product names, prices, taxability, and availability on the Site come from our QuickBooks Online items. We try to keep the catalog current (it syncs on a regular schedule), but it can be wrong or out of date. A listing is an invitation to order, not a binding offer.

• Prices are in U.S. dollars and can change without notice until we accept an order.
• Sales tax is calculated in QuickBooks using our standard tax settings. The amount on the invoice is the amount due.
• Colors, photos, and manufacturer copy are for illustration. Actual products may differ. Confirm specs with us or the manufacturer if they matter to you.
• We may correct errors, cancel orders placed in error, or refuse an order (for example limited stock, dealer/reseller orders, or suspected fraud).

The prices and quantities used to create your invoice are read from our catalog at checkout, not from the copy stored in your browser cart.

5. Orders, invoices, and payment

Checkout on this Site does not collect a card number, bank account, or other payment credential. When you submit an order:

1. We find or create a customer record for you in QuickBooks Online.
2. We create a QuickBooks invoice for the items in your cart.
3. QuickBooks emails you the invoice and a payment link.
4. You pay Intuit / QuickBooks through that email, not on this Site.

Your order is a request to purchase. We accept it when we issue the invoice (and may still cancel or adjust it if an item cannot be fulfilled). Payment is complete when QuickBooks records the payment. Until then, we may hold or cancel the order.

An optional “Note to store” is for pickup times, delivery notes, and similar messages. It is visible to our staff in QuickBooks. Do not put card numbers or other secrets in that field.

Payment processing, the payment page, and stored payment methods are provided by Intuit Inc. and its affiliates under their own terms and privacy statement. We are not responsible for Intuit’s payment site.

6. Pickup, delivery, and shipping

Kayaks, hulls, and other bulky items are not shipped. They are in-store pickup or local delivery only, as arranged with the shop. Smaller accessories may be shippable if we agree with you; this Site does not calculate shipping rates, and checkout does not by itself create a shipment.

Pickup is at the shop at 315 Donelson Pike, Nashville, TN 37214, during posted hours, unless we confirm another time. Local delivery is by arrangement. You are responsible for giving us a working phone number and being available to confirm pickup or delivery.

Title and risk of loss pass when you (or your carrier or a person you designate) take possession, or when we deliver to the address we confirmed with you.

7. Cancellations, returns, and manufacturer warranties

Contact the shop before paying if you need to change or cancel an unpaid invoice. After payment, cancellations, returns, and exchanges are handled case by case. Unused, unopened accessories in resalable condition are more likely to be accepted than kayaks, special orders, or used/rigged items. We may refuse a return that cannot go back on the floor.

Many products carry a manufacturer’s warranty. Those warranties are between you and the manufacturer. We can help with warranty questions, but we do not replace the manufacturer’s terms. To the extent the law allows, the Site and products are provided as described, without other warranties from us.

8. Watercraft and outdoor use

Kayaking, fishing, and related activities involve risk of injury, drowning, and property damage. You are responsible for using products as the manufacturer intends, wearing a suitable personal flotation device, following the law, and knowing the water and weather before you go out. The Site is not instruction, a safety course, or a substitute for local regulations. We are not liable for how you use a product after it leaves our control, except where the law does not allow us to limit that responsibility.

9. Acceptable use

You agree not to:

• Use the Site for any unlawful purpose, or to place fraudulent or abusive orders.
• Interfere with the Site, attempt to access staff-only pages without permission, or probe our systems.
• Harvest other customers’ information, scrape the catalog at scale, or overload the Site.
• Upload malware or content you do not have the right to send.

Staff tools such as /admin, /eula/admin, and /privacy/admin are for authorized store staff only. Access without permission is prohibited.

10. QuickBooks Online connection

The Site connects to Music City Outdoors’ own QuickBooks Online company through Intuit’s APIs so we can show inventory and create invoices. That connection is our business system, not a service we provide to other QuickBooks companies. Intuit’s terms apply to that connection. If the connection is unavailable, checkout and catalog updates may fail until it is restored.

11. Third-party content and links

Product descriptions may include manufacturer copy or links. Other sites (including manufacturer sites and Intuit’s payment pages) have their own terms. We are not responsible for those sites.

12. Disclaimers and limit of liability

The Site is provided “as is” and “as available.” We do not promise uninterrupted, error-free, or completely current pages. To the fullest extent Tennessee law allows, we disclaim implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

To the fullest extent the law allows, Music City Outdoors and our owners, employees, and agents are not liable for indirect, incidental, special, consequential, or punitive damages, or for lost profits, data, or goodwill, arising from the Site or from products ordered through it. Our total liability for a claim relating to the Site or an online order is limited to the amount you paid us for that order (or, if you paid nothing, twenty-five U.S. dollars). Some limits do not apply where the law forbids them, including liability that cannot be waived for our own gross negligence or willful misconduct.

13. Indemnity

You will defend and indemnify Music City Outdoors against claims, damages, and reasonable legal fees arising from your misuse of the Site, your breach of this Agreement, or your use of products in a way that injures someone or breaks the law, except to the extent we caused the harm.

14. Governing law

This Agreement is governed by the laws of the State of Tennessee, without regard to conflict of law rules. You agree that state and federal courts in Davidson County, Tennessee, are the exclusive venue for disputes that a court must hear, except that we may seek injunctive relief in any court. You and we waive a jury trial to the extent the law allows.

15. Changes

We may update this Agreement by posting a new version on this page with a new “Last updated” date. Continued use of the Site after a change means you accept the new terms. For a pending order, the version in effect when you submitted checkout applies to that order unless the law requires otherwise.

16. Contact

Questions about this Agreement: visit the shop, call 615-414-1385 or 615-500-7878, or email mcorigging@gmail.com.

See also our Privacy Policy.